One of the reasons we earn high client satisfaction ratings is our ability to match clients and caregivers. After our initial meeting and assessment with you and your loved one, our Care Manager will have an excellent idea of the level of care needed and the type of personality that would be a good fit. At that point, we go through a matching process to help ensure the very best fit. Nearly 100% of the time, we are right on target with our “matchmaking” skills. However, anytime during the relationship that the client wants to change caregivers — for any reason — we willingly do so.